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Privacy Policy and Data Protection

Protection of personal data

Declaration on the processing of personal data under the regulation 2016/679 of the European Parliament and of the EU Council related to the protection of individuals with regard to the processing of personal data and the instruction of data subjects (hereinafter referred to as "GDPR").

Management of your personal data

The only manager and also the main processor of the personal data of customers and visitors of bushman-panoramic.com online store is BUSHMAN PANORAMIC s.r.o. (IČO: 28629086 - hereinafter referred to as "manager") with its registered office at Maxima Gorkého 605/70, Pod Bezručovým vrchem, 794 01 Krnov. Do not hesitate to ask us about everything related to the protection of your personal data by calling  +420 608 245 161 or by e-mail at information@bushman-panoramic.com.

Sources of personal data

Most of the management and processing of your private data is based on the purchase contract and therefore related to the Czech Republic legislation. If your are interested in our services and goods, you can register in the e-shop on your own and get some benefits - this is also the second source of personal data. The third one is our mailing list and its newsletter subscribers.

Categories of personal data that are being processed

  • address and identification data used to uniquely and unambiguously identify the customer who orders the goods in the eshop (eg name, surname, ID, VAT number) and contact details (eg. billing and contact address, telephone number, mail address, fax)
  • descriptive data (e.g., bank account number for verification of payment)
  • other data necessary to fulfill the purchase contract data provided in excess of the applicable laws processed within the framework of the consent given by the data subject (photo processing, use of personal data for marketing communication, etc.)
  • IP addresses and cookies files are automatically recorded by eshop but are no longer manually processed
  • your preferences and interests based on web behaviors (web analytics data)
  • other information that we get using polls or questionnaires


Purpose of processing of personal data

We need the information to understand your needs and provide you with a better customer service and shopping experience.

  • Internally, we keep this information in the eshop database. Your order data are also transfered to the accounting system.
  • We provide the transporters (Czech Post or PPL) with your personal data and also the payment gateway.
  • The customer data processor is - besides us - also an external consultant managing the technical operation of eshop (Stanislav Puffler, DiS. - www.openmage.cz) and hosting company savana.cz s.r.o. providing us with web server space.
  • Information obtained from customers and people interested in our products is used to innovate our products and services.


Rights of data subjects

In accordance with Article 12 of the GDPR, the controller shall, at the request of the data subject, inform the data subject of the right of access to personal data and the following information:

  • the purpose of processing,
  • the category of personal data concerned,
  • the recipients or categories of recipients whose personal data have been or will be made available,
  • the planned time for which personal data will be stored,
  • all available information about the personal data source, if they are not obtained from the data subject,
  • the fact that automated decision making is being done (including profiling)


Any data subject who discovers or considers that the controller or processor processes his or her personal data in a way that is contrary to the privacy or privacy of the data subject, or in violation of law, in particular if personal data are inaccurate with regard to the purpose of processing, may:

  • Ask the administrator for an explanation.
  • Require the administrator to remove the resulting state.
  • In particular, it may be blocking, repairing, adding or deleting personal information. If the data subject's request under paragraph 1 is found to be justified, the controller shall immediately remove the malfunction.
  • If the data controller does not satisfy the data subject's request under paragraph 1, the data subject has the right to contact the supervisory authority, the Personal Data Protection Authority directly.
  • The procedure provided for in paragraph 1 shall not prevent the data subject from contacting the supervisory authority directly.
  • The Administrator is entitled to require reasonable compensation for the provision of the information, not exceeding the costs necessary to provide the information.


Privacy policy

All communication of your browser with our web server is encrypted using HTTPS protocol (SSL certificate) and can not be captured on the way. The data you provide is securely stored in the database, the passwords are encrypted. We regularly conduct a security audit and deploy all available security patches for the eshop technical solution.

The technical solution of the eshop is the open source Magento version 1.9. For information on GDPR for Magento 1.9, please refer to the eshop (English) supplier.

Time of processing of personal data

The duration of storing your personal data obtain during the purchase is governed by the Commercial Code and other Czech laws (eg accounting and taxes). In the case of personal information obtained by informed consent, the period for storing such data is 3 years.

List of cookies with which the eshop system works

The following table lists cookies that we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


The external eshop modules and third-party tools within the bushman-panoramic.com domain work with the following cookies:

COOKIELAW EU cookie law bar, express consent
_GA Google Analytics
_GID Google Analytics
__utm* Google Analytics
ssupp.chatid SmartSupp Chat - ID if your session
ssupp.banner SmartSupp Chat banner information
ssupp.vid ID of your session recorded by SmartSupp Chat tool
__atuvc AddThis social media service ID cookie


Third Party Marketing Tools

In addition to our own measurement and operating cookies in our eshop, we also use third-party services. Especially to be able to continually improve our site and provide better customer service. The following third party tools are deployed on our site with full awareness and responsibility for your security:

  • GOOGLE ANALYTICS (anonymous resource and visitor tracking on the web)
  • SMART SUPP (chat)
  • ADD THIS (social media connector)